The Museum Program Assistant is responsible for assisting with, and leading classes, programs, and tours. May also assist with daily museum operation tasks, customer service functions and administrative duties as assigned.  Hours are typically 10-20 hours per week and take place primarily during daytime hours.  May include some evenings and weekends.  Hours may fluctuate with season, program and/or museum needs

DUTIES AND ESSENTIAL JOB FUNCTIONS

• Create a warm and welcoming environment.  Greet Fischer Farm Visitors in a pleasant and cheerful manner, in person and on the phone. 
• Assist with and lead, as necessary, interpretative programs at Fischer Farm and The Bensenville Railroad Museum, with an emphasis on agriculture, history and environmental education, for individuals and groups of all ages, including families, scout groups, school groups, preschoolers, birthday party groups, and adults.
• Work in the gift shop using accurate cash handling skills, processing of sales and restocking of shelves.
• Open and close buildings per established procedures.
• Set up and monitor private facility rentals and ensure visitors have a positive and memorable experience.
• Work occasional weekend and evening special events.
• Maintain cleanliness throughout facility, assisting with light cleaning such as dusting and sweeping.
• Assist with necessary clerical work and program preparations as requested by staff.
• Assist with animal care tasks as needed.
• Maintain current CPR and First Aid Certifications.  Training provided.
• Other duties as assigned.

• High school diploma required.  College degree preferred.
• Experience leading programs in a nature center, farm, garden or museum environment.
• Good computer skills.
• Excellent phone manners.
• Good verbal and written communication.
• English language fluency required.  Bilingual Spanish helpful.
• Willingness to work outdoors in all types of weather.
• Willingness to learn and perform basic animal care tasks.  Experience with animal handling preferred.
• Able to lift 40 lbs, walk up and down stairs, navigate uneven ground outdoors.

JOB STATUS           Part time                                DEPARTMENT       Museum                FSLA STATUS         Non-Exempt

SALARY                  $16.00-$18.00 per hour

HOURS                   10-20 hours per week including occasional evenings and weekends