Labor Relations Coordinator

The Chicago History Museum welcomes everyone curious about the city of Chicago to explore its remarkable story and discover its extraordinary collections. We invite qualified candidates to apply for this opportunity to join our team of talented museum professionals. Together, we will work to make Chicago a better place for everyone by helping people make meaningful and personal connections to history.

The position of Labor Relations Coordinator offers an exciting opportunity to play a key role in managing union relations, ensuring compliance with labor laws, and supporting a collaborative work environment. 

• Several years of experience in labor relations, ideally in a unionized non-profit environment
• Hands-on experience with collective bargaining, grievance handling, and contract interpretation
• In-depth understanding of labor laws and the NLRA

• Strong grasp of collective bargaining principles and practices
• Exceptional communication, interpersonal, and collaboration skills
• Ability to build strong relationships with union reps and employees
• Strong analytical, investigative, and problem-solving capabilities
• Self-motivated with the ability to work both independently and in a team setting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Bachelor’s degree in Human Resources, Business, or a related field preferred
   

Responsibilities

• The Labor Relations Coordinator is responsible for supporting the administration of the collective bargaining agreement and fostering a positive and productive working relationship between the company and the union representing employees at the Chicago History Museum.
• This role involves contract interpretation, grievance administration, providing partnership and guidance to front-line leadership, and ensuring compliance with all applicable labor laws and regulations
• Serve as a primary point of contact for interpreting the site’s collective bargaining agreements (CBAs)
• Guide managers and supervisors on CBA application and related policies
• Maintain accurate and up-to-date records of the CBA, related agreements, and labor relations activities

Grievance and Dispute Resolution:

• Administer the grievance procedure, including investigating grievances, gathering relevant information, and preparing responses
• Represent the company and support front-line managers and supervisors in grievance meetings
• Work to resolve disputes and grievances in a timely and effective manner
• Track grievance trends and identify opportunities for proactive conflict resolution

Union Relationship Management:

• Partner with the Senior Director of HR to build and maintain positive working relationships with union representatives
• Facilitate regular meetings with union leadership to discuss issues of mutual concern
• Collaborate with union representatives and company leaders on joint initiatives and problem-solving efforts

Compliance:

• Ensure compliance with all applicable federal, state, and local labor laws and regulations, including the National Labor Relations Act (NLRA)
• Stay informed about changes in labor law and best practices in labor relations
• Assist the Senior Director of HR in the development and implementation of policies and procedures to ensure compliance

Training and Communication:

• Develop and deliver training programs for managers and supervisors on labor relations topics, including CBA interpretation, grievance handling, and employee relations best practices
• Communicate effectively with employees and management on labor relations matters
• Conduct investigations into employee complaints or concerns related to union matters

Data Analysis and Reporting:

• Maintain and analyze data related to grievances, arbitrations, and other labor relations activities
• Prepare reports and presentations on key labor relations metrics