Winter Program Staff (Part-time)

Description:

Cantigny is a 500-acre estate in Wheaton, Illinois, which encompasses formal gardens, a museum dedicated to the 1st Infantry Division of the U.S. Army, and a 27-hole public golf course. Cantigny welcomes over 400,000 visitors annually to enjoy its educational and recreational amenities and public and private events.

For this winter season, Cantigny is seeking 30-50 enthusiastic and dependable Winter Program Staff members to join our team and support programming throughout winter. Cantigny will be hosting nightly public events across the estate for visitors. These events will be both indoors and outdoors.

This position offers an excellent opportunity for individuals who are passionate about hospitality, guest experiences, the outdoors, and enjoy working in a beautiful natural setting. Winter Program Staff will play a vital role in ensuring Cantigny remains accessible and safe for visitors during the winter months.

Requirements:

• Actively welcome and receive guests, providing prompt and courteous service and orientation of the property, programs and events that support the success of events
• Answering general inquiries regarding attractions and park locations and give directions
• Collaborate with the event organizers and program coordinators to ensure the smooth operation of scheduled activities and entertainment.
• Handle parking booth operations, including ticketing and payment processing
• Ensure safety practices are being followed
• Scheduling will include evenings, weekdays, and weekends, with the ability to work rotating shifts
• Other duties as assigned

Qualifications

• Customer service experience or desire to learn is strongly preferred
• Ability to proficiently use computer systems for guest ticketing, payment processing, and scheduling
• Strong verbal communication skills and interest in working directly with guests
• Ability to work outdoors in winter weather conditions, which may include walkways that may be wet, slippery, or uneven
• Must be able to stand and sit for extended periods of time
• Proficiency in languages other than English, particularly Spanish, is a plus
• Must be 18 years of age or older at the time of application