Posted: Jul 23, 2026
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Ice Cream and Popcorn Shop Manager

Sock Monkey Museum - Long Grove, IL
Full-time
Salary: $17.00 - $19.00 Hourly
Application Deadline: N/A
Museum

Full job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Bonus based on performance
Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
  • Bonus based on performance
Job Summary
We're looking for an enthusiastic, dependable, and hands-on manager to lead our team and help create a welcoming experience for every guest. If you enjoy working with people, leading by example, and thrive in a fast-paced environment, we'd love to meet you!
 
Responsibilities:
  • Lead, supervise, and motivate employees while fostering a positive team environment.
  • Schedule staff and ensure adequate coverage during business hours.
  • Provide outstanding customer service and engage with guests in a friendly, professional manner.
  • Scoop ice cream, prepare coffee beverages, pop fresh popcorn, and assist customers with purchases.
  • Train and support team members to ensure excellent service and product quality.
  • Maintain a clean, organized, and inviting appearance throughout both stores.
  • Perform opening and closing procedures, including cash handling and balancing registers.
  • Monitor inventory levels, restock products and supplies, and communicate ordering needs.
  • Ensure food safety, sanitation, and company standards are consistently followed.
  • Resolve customer concerns professionally and efficiently.
  • Assist wherever needed to ensure the smooth daily operation of both shops.
Qualifications:
  • Previous management, retail, or food service experience preferred.
  • Strong leadership and customer service skills.
  • Reliable, organized, and able to multitask.
  • Excellent communication and problem-solving skills.
  • Comfortable handling cash and supervising employees.
  • Available to work flexible hours, including nights and weekends.
  • Friendly and outgoing personality.
  • Familiarity with food safety guidelines a plus.